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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Schafer

Joe Schafer

February 6, 2026

5  out of  5
rating by Joe Schafer
"Audrey was very helpful in getting my family the best coverage at the best price!"
We responded:
"Thank you for taking the time to leave such a great review, Joe. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Brad Wilson

February 5, 2026

5  out of  5
rating by Brad Wilson
"Audrey is always eager to help and always does so in a quick, efficient, and friendly manner. She is always a pleasure to deal with!!"
We responded:
"Thank you, Brad! Audrey is always happy to help! We appreciate your business!"
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Maria Gunter

January 30, 2026

5  out of  5
rating by Maria Gunter
"Great customer service. The young lady was beyond helpful and very quick."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Maria, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jesse Anderson’s Team—we are always here to help! "
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Aaron Conwell

January 30, 2026

5  out of  5
rating by Aaron Conwell
"Audrey was a great help and so fast at getting my insurance set up. I would recommend her to anybody for insurance."
We responded:
"Thank you, Aaron. We appreciate your business and feedback :)"
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Jeannie Winningham

January 29, 2026

5  out of  5
rating by Jeannie Winningham
"Audrey was so helpful she just did her job so politely with a smile"
We responded:
"Thank you for the fantastic review, Jeannie! We are always here to help with your insurance needs here in Muncie . "
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Ben Moulton

January 28, 2026

5  out of  5
rating by Ben Moulton
"I asked Audrey for quotes for our automobile policies. She provided the information requested very promptly and patiently answered all of my follow up questions. Very kind, professional and a pleasure to work with. Highly recommend."
We responded:
"Thank you, Ben! We appreciate your vote of confidence! "
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Anne King

January 27, 2026

5  out of  5
rating by Anne King
"I have been a long-time customer of State Farm since 2015 and have always had a good experience with them, and working with Jesse was no exception. He is friendly, helpful, and responsive."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jesse Anderson’s Team. "
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Alicia Kennedy

January 22, 2026

5  out of  5
rating by Alicia Kennedy
"Great customer service and love the nostalgic vibe."
We responded:
"Thank you, we are grateful for you! "
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Joyce Hamidou

January 22, 2026

5  out of  5
rating by Joyce Hamidou
"They are friendly & willing to help no matter what the reason."
We responded:
"We appreciate your review, Joyce. We are so happy that you had such a wonderful experience with State Farm Agent Jesse Anderson’s Team here in Muncie ! "
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Al S.

January 21, 2026

5  out of  5
rating by Al S.
"10/10 Audrey was incredibly helpful while switching my auto insurance to State Farm !"
We responded:
"Thanks so much for the fantastic rating, Al! We are so glad you had a positive experience with us here on State Farm Agent Jesse Anderson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kathy Michael

January 20, 2026

5  out of  5
rating by Kathy Michael
"Very Great customer service"
We responded:
"Thank you so much! We appreciate you!"
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Elizabeth Troy

January 20, 2026

5  out of  5
rating by Elizabeth Troy
"Very informative and great customer service"
We responded:
"Thank you, Elizabeth!"
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Thomas Peek

January 20, 2026

5  out of  5
rating by Thomas Peek
"I am so thankful I switched to State Farm. Working with Jesse Anderson has been an amazing experience! He made it super easy and had the information to my wife and I very quickly. We bundled, home, auto, and I even added on life insurance and I’m still spending less than I was with my previous insurers. And I have to mention…Jesse Anderson has the coolest office decor and vibes! 5 stars all the way!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jesse Anderson’s Team. "
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Victoria Houpt

December 16, 2025

5  out of  5
rating by Victoria Houpt
"Audrey is always helpful. Through me loosing a few cars along the way she has always helped and explained the processes to me. Best insurance company I have ever had."
We responded:
"Thanks! We appreciate you Victoria! Talk soon!"
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Regina Smith

December 15, 2025

1  out of  5
rating by Regina Smith
"This guy has weird vibes. I was very close to picking up a policy from him because of recommendations from friends. However, after doing my research and seeing what his online persona was like - I decided against it. I’m a good judge of character, and it doesn’t take a genius to say that he seems narcissistic. I find it odd that he uses his children to promote his agency. You do you, but it feels exploitive to me. Judging by what I can discern from social medias, this is not someone I really want to associate with. Sorry not sorry, just weird vibes all around."
We responded:
"It's interesting you are being recommended to our agency by so many friends, but you choose to find issues with us based on your opinion of someone you have never met. You blast us on Google with a 1-Star review while having never spoken to us. You say Jesse is narcissistic without ever meeting or speaking to him, but you say you are a "good judge of character and it doesn't take a genius to see he seems narcissistic"...we believe this seems like a narcissistic thing to say when so many in our community feel the opposite...not a very nice thing to say to our loving and supportive community. Your review is based on assumptions, and any wise consumer would know that this is not a review to be taken seriously. We hope you find whatever it is you are looking for with this type of online interaction. Thanks."
Profile photo of Phoebe Sims

Phoebe Sims

November 4, 2025

5  out of  5
rating by Phoebe Sims
"Audrey is so helpful! I really appreciate how easy it is to reach the office and that I am able to text with her instead of email. She is very friendly and so quick to respond to my questions. It was a breeze, highly recommend!"
We responded:
"We appreciate you so much, Phoebe! Thank you for the kind, honest and transparent review!"
Profile photo of Kathleen Coleman (Your_Average_Everyday_Emo)

Kathleen Coleman (Your_Average_Everyday_Emo)

November 3, 2025

5  out of  5
rating by Kathleen Coleman (Your_Average_Everyday_Emo)
"Added a driver to my insurance, and Audrey was extremely helpful! She was helpful when quoting and applying for insurance on my car as well! Overall, I recommend drive safe and save, and especially Audrey (she's amazing!)"
We responded:
"Thank you, Kathleen! We appreciate you!"
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Gloria Earl

October 27, 2025

5  out of  5
rating by Gloria Earl
"Jesse answered the phone when I called. There was no need to leave a message and he was able to answer all of my questions."
We responded:
"Thank you for the kind review, Gloria :)"
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Melinda English

September 17, 2025

5  out of  5
rating by Melinda English
"Audrey is a great help"
We responded:
"Thank you for the honest & kind review!"
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Jakayla Robinson

September 5, 2025

5  out of  5
rating by Jakayla Robinson
"Ms. Audrey is AMAZING! She’s so patient, kind, and very helpful! I was in the process of moving to a different state and was having issues with renters insurance before I moved in. Ms. Audrey reassured me that State Farm would be there to help me with the insurance process, and she was right! Even when the issues of proper contracts arose, she quickly sent over documents and even contacted the facility when I couldn’t get in touch with them. She answered all of my questions kindly and was just so patient when explaining the benefits of renters insurance. I HIGHLY recommend this State Farm office! I will continue doing business here. And they even sent a personalized “thank you” letter in the mail :)"
We responded:
"Thank you SO much for the kind words! Audrey is AWESOME! We are so happy to have you & appreciate your business!"
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Arianna Dunn

August 4, 2025

5  out of  5
rating by Arianna Dunn
"Audrey was so incredibly patient, helpful, and friendly. I recently switched insurance companies and she made the process seamless and well worth it!"
We responded:
"Thank you so much for the kind review :)"
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Meagan McCarty

July 30, 2025

5  out of  5
rating by Meagan McCarty
"Exceptional customer service! Audrey is so personable, professional, and knowledgeable. I wouldn’t trust anyone else to get me the best coverage at the best prices!"
We responded:
"Thank you so much! We are so proud of Audrey :)"
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Lady Ro

July 24, 2025

5  out of  5
rating by Lady Ro
"Very nice experience with our new agent. Audrey was quick and helpful getting us transfered from a different state."
We responded:
"Awesome news! Thanks for sharing!"
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Josh Wilhelm

June 17, 2025

5  out of  5
rating by Josh Wilhelm
"Audrey was a big help! I just moved to the state and she quickly helped me set up my insurance."
We responded:
"Great News! Thanks for the review! Welcome to Indiana!"
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Rachel Thompson

June 11, 2025

5  out of  5
rating by Rachel Thompson
"Jesse was so helpful when we were getting quotes on business liability insurance. He was kind and welcoming and got us a great price!"
We responded:
"Thank you, Rachel! We are proud to partner with your new business! We are thrilled you chose our agency to further protect what is most important to you!"